Payment policy

At Sprint Sole, we aim to make your shopping experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, security measures, and important information related to transactions on our website.

Accepted Payment Methods

We accept the following secure payment options at checkout:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

All prices listed on our website are in GBP (£) unless otherwise stated.

Secure Checkout

All transactions on our website are protected using SSL (Secure Socket Layer) encryption, ensuring your personal and payment information remains safe.

We do not store your card details. Payments are processed through trusted third-party payment providers to ensure a secure and seamless checkout experience.

Payment Processing

Your payment will be processed immediately at the time your order is placed.

Once the transaction is successful, you will receive a confirmation email with your order details and receipt.

Order Confirmation

After successful payment, you will receive:

  • An order confirmation email
  • A digital receipt
  • A shipping confirmation email with tracking details once your order is dispatched

Taxes and Fees

Applicable taxes (if any) will be calculated and clearly displayed at checkout based on your shipping address.

We do not charge any hidden or additional fees.

Payment Issues

If your payment is declined or you experience issues during checkout:

  • Double-check your card details
  • Try an alternative payment method
  • Contact our support team

📧 Email: support@sprintsole.co.uk

Please note: Multiple failed attempts may result in your bank temporarily restricting your card for security reasons.

Fraud Prevention

To protect both our customers and our business, all orders are subject to security and fraud verification checks.

If any suspicious activity is detected, we may:

  • Request additional verification
  • Contact you directly
  • Cancel the order if necessary

Questions or Support

If you have any questions regarding your payment, order, or need assistance, please contact us:

Address: Y169 High St S, London E6 3PA, UK

Legal Business Name: Sprint Sole LTD

Business Email: support@sprintsole.co.uk

Business Phone:+44 20 3769 3582

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all inquiries within 24 hours.